Delivery & Returns

Delivery - free for orders over £35!

Your goodies will be sent out from our workshop within 3 - 4 working days from receipt of order. We deliver across the UK via Royal Mail and offer two delivery options.

Standard Delivery under £35 (3 - 5 working days) - £3.40

1st Class Delivery (1 - 2 working days) £5.00

Standard delivery on orders over £35 is FREE

Please note that for larger orders, we may occasionally use alternative couriers.

 

Returns

If your item is faulty, please contact us within 48 hours of receiving your order to arrange a return. We will require photographic evidence before we can process any refunds or replacements.

When returning an item to us, you are responsible for the postage costs. We are unable to replace or refund items damaged in transit to us, so we recommend using a recorded service to return your item. 

Please retain your proof of postage receipt until you are certain that your item has been received by us, as items lost in transit will not be processed.

Refunds for faults will only be processed if we deem the item to be faulty.

Refunds and replacements will be processed within 10 working days and all refunds will be issued through the original method of payment.

Want to get in touch directly about an issue? Contact us on 07766996101.